Why is everyone suddenly saying they have sensitive skin?
Walk into almost any pharmacy today and one thing is impossible to miss. Shelf after shelf promising to calm, soothe and rescue sensitive skin. In clinic, I hear a version of the same story almost daily now sudden redness, stinging, a face that reacts to products it tolerated for years without complaint.
So I want to ask the question properly, rather than reach for another product to answer it. Has everyone actually developed sensitive skin overnight? After twenty five years formulating botanical skincare and treating skin, I do not think that is quite what is happening.
Your skin barrier is the hero nobody talks about
Your skin barrier is the outermost layer of skin, built from cells and lipids packed together like bricks and mortar, holding moisture in while keeping pollution, allergens and bacteria out. When it is functioning well, skin feels calm, hydrated and settled. When it becomes compromised, cleansing stings, moisturiser can burn, and redness appears with no obvious trigger. This is not your skin being dramatic. It is your barrier telling you it has been asked to do too much. I have watched the same pattern play out in clinic for decades, and what changes is rarely the skin itself. What changes is how much we are asking it to tolerate at once, and how little recovery time we build in between.
Sensitive skin or an allergic reaction?

There is a real difference between sensitive skin and an allergic reaction, and I think the two get confused constantly, often to a patient's detriment. Knowing which one you are actually dealing with changes everything about how you respond, and no amount of soothing serum will fix the wrong problem.
Signs of sensitive skin
• Stinging, tightness or a burning feeling straight after applying a product
• Redness that comes and goes, often triggered by weather, heat or a new routine
• Reacts broadly several products at once suddenly feel “too much”
• Usually points to a weakened barrier rather than one specific ingredient
Signs of an allergic reaction
• Itching, swelling, hives or an eczema-like rash rather than simple discomfort
• Reacts to one specific ingredient, consistently, wherever it appears
• Your immune system identifying that ingredient as a threat, not just a barrier under strain
• Worth patch-testing and removing that one ingredient specifically, rather than stripping the whole routine back
If redness only ever appears with one specific product, that is worth investigating on its own terms. If it seems to follow you regardless of what you use, the barrier is almost always where I would start looking.
It's rarely only about what you're applying
This is rarely only about what we are applying to our skin. Poor sleep, chronic stress and a diet high in refined sugar all show up on the surface of the skin before we consciously register them anywhere else. A barrier under internal pressure has less capacity to cope with anything external, which is part of why the same product that felt fine last winter can suddenly sting during a stressful month or a poor run of sleep. Hormonal shifts and the change of seasons add another layer again skin that has adapted quietly to one set of conditions for months can react the moment those conditions shift, without any change to your routine at all. Skin does not exist separately from the rest of you it is simply the part of you that shows its workings first.
Have we made skincare too complicated?
When I began formulating skincare, a routine was wonderfully simple. A cleanser, a moisturiser, perhaps a treatment oil, and skin was given time to settle into each one before anything changed. Today it is common to see vitamin C, retinol, exfoliating acids, peptides and several serums layered into a single week, each one excellent on its own merits. Social media moves us on to the next miracle ingredient before our skin has finished adjusting to the last one. None of these ingredients are the problem individually. The problem is a barrier that has never been given a season to simply settle before the next active arrives. I see this constantly with patients who arrive holding a drawer full of good intentions every product defensible on its own, the combination anything but.
Five ingredients I encourage you to review
If your skin has been reacting more than usual lately, there are a few ingredients worth reviewing before you reach for anything new.
1. Artificial fragrance
2. Drying alcohols, such as Alcohol Denat.
3. Harsh sulphates, such as Sodium Lauryl Sulphate
4. Exfoliating acids used more often than your skin can comfortably recover from
5. Too many active ingredients layered together in the same week
What I reach for instead

What I have always come back to, in my own routine and in how I formulate, is supporting the barrier rather than adding to its workload. There are a small number of ingredients I trust completely for skin that is currently reacting to almost everything else, and they tend to be the ones I return to again and again:
• Vitamin B3, or niacinamide, in our PhytoCollagen + Vitamin B3 Serum it has a genuinely cooling effect the moment you apply it, and works specifically to strengthen barrier function rather than just calm the surface.
• Vegan collagen, drawn from rice amino acids, soya, baobab and L-proline rather than sitting on the skin, it encourages your own collagen production, which in turn supports a calmer, more resilient barrier over time.
• Olive squalane, which closely resembles the lipids your skin already produces, sealing moisture in and strengthening the barrier without sitting heavily on a reactive complexion.
• Olive leaf extract, a potent antioxidant with genuine anti-inflammatory properties, so it calms irritation rather than provoking it further.
I do not believe sensitive skin needs a complicated routine. It needs a consistent one, followed for long enough to actually see what it can do. Which is why those four ingredients sit at the centre of just three products a cleanser, a serum and a moisturiser, nothing more.
Cleanse without stripping Olive Soothing Cream Cleanser. Treat and hydrate Olive Skin Serum. Moisturise Olive Repair Cream. We bring all three together in our Dry and Sensitive Skin Bundle for exactly that reason three steps, morning and night, given a few weeks before you judge the result. If you try it, I would genuinely love to hear how your skin responds.
A final thought
I don't think sensitive skin is asking you to fix it. I think it's asking you to slow down. Every reactive patch I've seen in twenty five years has eventually settled once someone stopped adding and started waiting. That's not a very exciting thing to hear from a skincare brand. It happens to be true.
With kindness,
Barbara Filokostas
Founder, Botani